Terms and conditions

General
This site is operated by "Toys Market" SRL, a limited liability company organized and operating in accordance with the laws of the Republic of Moldova. This document establishes the terms and conditions for the use of this website and the conditions for accessing the website, making orders for products present through this website (hereinafter referred to as "Terms and Conditions"). Please read the Terms and Conditions carefully before using this website and performing any transaction through it.
The Privacy Policy, the Cookie Policy, as well as any other policies or documents referred to in this document, are part of these "Terms and Conditions". By accepting the "Terms and Conditions", you also agree to the Privacy Policy, as well as all other Policies, guidelines applicable in the online environment, as well as all applicable laws and regulations.
If you do not agree with these "Terms and Conditions", please do not use this website.

Use of the www.carousel.md website
You will be able to navigate through the website and view its content without registering with an account and password, however, in order to order products offered by the www.carousel.md website, it will be necessary to provide the information requested in the registration forms.
You will be responsible for all accesses or visits to the Website by you, whether or not authorized by you.
You also agree:
(I) provide true, accurate, current and complete information about yourself, and (II) maintain and promptly update the information you provide to be true, accurate, current and complete. If you provide any information that is false, inaccurate, or incomplete, or www.carousel.md has reasonable grounds to suspect that this information is false, inaccurate, or incomplete, www.carousel.md has the right to refuse any request and / or not to comply with the requests, at his free choice.
We are not liable for any damages caused or in connection with the theft of data due to your failure to take reasonable steps, your disclosure of the data provided or your authorization of another person to use your data.

Intellectual Property Rights and Restrictions on Site Use
The information and materials provided on or through the Site, including any content, data, text, designs, graphics, images, photographs, illustrations, audio and video clips, logos, icons and links (collectively, "Materials") are exclusively owned by www.carousel.md, and are intended to inform you about the services offered or described on the Site. Subject to compliance with these "Terms and Conditions", you may use the Materials solely for your personal, non-commercial use, provided that you do not remove any copyright or other proprietary rights contained therein.

Links
As a benefit to our users, we may provide links to third-party websites or platforms.
If you use these links, you will leave our site. Relationships with third parties through these links to those third party websites or applications are strictly between You and the third parties.

Possible violation of Terms and Conditions
Violations of these "Terms and Conditions", including unauthorized use of the site, may be investigated and action may be taken against them, including but not limited to civil, criminal or other proceedings.
You understand and agree that it remains at www.carousel.md's free choice and without prior notice, that we can restrict or block your access to the site, if www.carousel.md considers the "Terms and Conditions", the rights of www. carousel .md or the rights of another visitor or site are violated.

Disclaimer Statement
No opinion, advice or statement of www.carousel.md , whether made through the site or in any other way , does not create any kind of guarantee.
www.carousel.md does not offer any guarantee, approval or assume responsibility for any service published or offered by a third party through this site or through any link, banner or other type of advertising, and www.carousel.md will not be a party in any way in any transactions carried out between you and a third party.
Use of the site and other materials presented on the site is at your own risk. You will also be solely responsible for any damage to your computer system or loss of data that may result from downloading any such materials.
Advice or information, whether given orally or in writing , obtained by you from www.carousel.md and/or any companies that make it up through this site shall not create any warranty that is not expressly stated.
The Site or Materials may include inaccuracies, errors, information or materials that violate these Terms of Use. In addition, unauthorized changes may be made by third parties to the Site or Materials. Although we try to ensure the integrity of the Site, we do not guarantee the completeness and correctness of the Site.

Liability
Within the legal limits, you agree and expressly assume that neither www.carousel.md nor the company "Toys Market" SRL, its associations, suppliers, employees or representatives are and will not be held liable to you .or any third party for any incidental, consequential, direct or indirect damages (including but not limited to loss of business, loss of data or information or loss of profit) under any contract or negligence in connection with the site or materials presented on the site.

advertisement
The www.carousel.md newsletters are sent through the company "Toys Market " SRL. Thus, confidentiality and security of information are ensured.
When the user fills in the form made available by www.carousel.md in the "CONTACT" section, he expresses his agreement regarding the receipt of Newsletters. The option regarding the agreement issued by the Client can be modified at any time, by renouncing the receipt of Newsletters does not imply renouncing the acceptance given for these "Terms and Conditions".

Order products that are in stock
To activate the "Order" service, the User must set the Order's preferred details (where to be delivered, shipping method and payment method) in the "Customer Information" form, and these settings will be retained and used for each Order. These settings can be changed at any time.
By completing the Order, the Customer guarantees that all the data provided is real and correct, otherwise they could bear the consequences of these errors (Order delayed, wrongly transmitted, etc.).
www.carousel.md cannot be held responsible for erroneously entered information, which may result in delivery delays. In this context, all transport charges for reshipping the Order will be borne by the Customer.
By completing the Order, the Customer agrees that a www.carousel.md representative will contact him by any available means agreed by the Parties (e-mail/telephone) for personal confirmation of the Order.
(This email is only a confirmation of receipt of your order request. Your contract to purchase these products is not fully concluded until we send an email)
For the comfort and safety of the Customer, there is the option to cancel the Order within 30 minutes after placing an Order. Thus, if the User who placed an Order by mistake or changed his mind, the Order can be canceled 30 minutes after placing it. In the case of payments made by card, the final payment amount will be withdrawn from the Customer's account only at the end of the 30 minutes.
www.carousel.md can refuse an Order following a prior notification addressed to the Customer, without any obligations between the parties and without a party being able to claim damages, for the following situations :
failure / invalidation of the online transaction;
non-acceptance by the issuing bank of the Customer's card / of the transaction;
incomplete or incorrect Customer data;
the Client's activity may cause damage to the website www.carousel.md / partenerilor;
consecutive failed deliveries;
other objective reasons: if the Client does not guarantee that the payment method is valid and that it is not obtained through a fraudulent method or there are suspicions regarding the payment method.
Even though it has taken all measures to ensure that the information presented on this website is accurate and correct, www.carousel.md cannot be held responsible for inaccuracies that may appear when the Customer completes the forms on the website to complete the Order. Users are responsible for evaluating the accuracy, completeness and usefulness of the information provided in the forms available on this site.
In certain situations and for justified reasons, www.carousel.md reserves the right to change the quantity of the Goods in the Order. In these situations , www.carousel.md will notify the Customer at the e-mail address or phone number provided to the Seller when placing the Order and will return the amount paid.
The contract is considered concluded between the Customer and www.carousel.md at the moment the Customer receives from www.carousel.md , via e-mail and/or phone call, the notification of the dispatch of the Order.
In the event that a Good ordered by the Customer cannot be delivered by www.carousel.md , we undertake to inform the Customer of this fact and to return the value of the Good to the Customer's account, within a maximum of 14 days from the date on which www.carousel.md took note of this fact.

price
The final price paid by the Customer consists of the product price + related shipping and/or collection costs. Delivery prices are detailed on the website. All prices related to products and services sold through the website www.carousel.md are expressed in Lei and include VAT

Online payments and data retrieval
If you want to benefit from the procurement of products offered through the website - you will need to provide us with personal information.
All the products presented on www.carousel .md can be paid by means of VISA and MasterCard bank cards through the secure connection (http://egateway.victoriabank.md) of the company Victoriabank str. 31 August 1989, 141 Chisinau, Moldova. www.carousel.md undertakes not to disclose personal data to third parties or companies, except in the cases provided for by the legislation of the Republic of Moldova.
The website www.carousel.md does not have access to - respectively does not keep confidential information related to the bank cards of the participants.
If the currency of the card and the currency of the donation do not coincide, the conversion will be made according to the rules of the card issuer.
The value of the selected product or service is the net cost that will be paid by the user, without any additional fee.

Delivery
When placing the order on the www.carousel.md website, delivery is not included in the product price
Delivery within Chisinau is 40 lei, for orders over 400 lei, delivery is free.
Delivery throughout the Republic of Moldova is 70 lei, for orders over 700 lei, delivery is free.
The delivery can also be carried out by the dispossessing Customer or other third parties determined by the Customer, in these cases the pick-up point of the products will be in the municipality of Chisinau at the address established by "Toys Market" SRL on the day of purchase of the product from the website.
Any additional delay will be communicated to the Customer and a new delivery term will be agreed with him.
If the products are unavailable (including if the price or some characteristics of the products have undergone changes after the confirmation of the Order), "Toys Market" SRL will inform the Customer about the unavailability and the amounts he paid will be refunded in term of 30 days. The customer can confirm the changes made regarding the price or the characteristics of the products, thus modifying the initial Order, and "Toys Market" SRL will deliver the products according to the Order thus modified.
In the case of orders with personal pickup, paid online, it is necessary for the person who will pick up the package to present at the pickup point an identity document of the person who registered the order.

Terms of delivery
At the request of www.carousel.md , the customer will provide proof of his identity, if necessary through one or more documents issued by official authorities, and will communicate the Order number assigned by the Seller.
If the Customer is unable to receive the Order in person, the Order will be left at the specified address only to a person over the age of 18 and only if the Order number is communicated to the Courier.
No order delivery request will be honored if the Customer does not meet the above conditions.
The delivery is considered to be fulfilled by www.carousel.md , at the moment of handing over the Ordered products to the Customer.

Reception of products
After the arrival of the goods at the place of destination, the quantitative and qualitative reception of the product is carried out.
In the event that there are quantitative deficiencies compared to the content specification or qualitative defects due to transport, they will be supplemented or replaced by www.carousel.md within 3 (three) days from the finding.
Once the products accepted by the Customer, the latter cannot revoke their acceptance at a later date, which were not possible to identify at the date of receipt.

Guarantee
For the products purchased from the www.carousel.md website, a warranty is provided only for certain products from the moment of purchase, under normal operating conditions, committing to remedy any quality defects within the warranty period, with the exception of those that is due to the Customer's fault.

Payment Return Policy
Payments can be returned to the Customer if he has purchased the product. In this case, the Customer will send, within a maximum of 14 calendar days from the moment of payment, a written request to "Toys Market" SRL, in which he will expressly request the return of the amount paid for the product. The customer will attach to this request the proof of payment of this amount of money via the website www.carousel.md
The request for the return of the money will be sent by email: info@carousel.md or to the postal address: municipality of Chisinau, str. Mihai Eminescu 24, ap. 48, MD-2012, Republic of Moldova. Contact phone for resolving the return of payments: /022/ 011 022. Afterwards "Toys Market" SRL undertakes to return the money within 30 days after the registration of the client's Request.
Attention, payments made via the www.carousel.md website are returned only in the case of the purchase of products in stock, for those made to order.

privacy policy
The confidentiality of your data is very important to us, so all your personal information will remain confidential.
In accordance with the law № 133/2011 on the protection of personal data, the website www.carousel.md undertakes to use the personal data, which you indicate, only in compliance with the necessary level of security and only for the indicated purposes.
The website www.carousel.md does not have access to - respectively does not keep confidential information related to the bank cards of the participants.
The www.carousel.md operator will not sell, distribute or disclose information about its visitors without their prior consent and will not use the images, photos or videos of users without their prior consent.
Information of any nature provided by the User to www.carousel.md will remain the property of www.carousel.md .
By accepting these "Terms and Conditions" you agree to inform www.carousel.md as soon as possible if you reasonably suspect that the security of your data is at risk.
However, the operator's liability will not be incurred in the following cases:
a) if the information was known before it was communicated between the parties;
b) if the information was received from a non-confidential source;
c) if the disclosure of the information was made after receiving the written consent for it;
d) if the information was in public circulation on the date of its disclosure;
e) if any of the parties was legally obliged to disclose the information.
The provisions of the Privacy Policy apply for the duration of the entire contract.
By submitting information or materials through this site, you grant www.carousel.md unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that www.carousel.md may freely use, in its own interest, these ideas, concepts, know-how or techniques that you have sent us through the Site.
www.carousel.md will ensure the confidentiality of your data, respectively the data entered in the form on the "Contact" page, "Registration form", "Shopping cart form" or those sent to the operator's e-mail address, name, first name, e-mail, phone number, as well as other details related to the message sent on the www.carousel.md website, in accordance with the Privacy Policy and the Data Protection Policy with personal character.
However, it is your responsibility to ensure that the information provided and transmitted on the www.carousel.md site remains confidential at all times and will not be transmitted to third parties. By accepting these "Terms and Conditions" you agree to inform www.carousel.md as soon as possible if you reasonably suspect that the security of your data is at risk.

Applicable Law and Jurisdiction
The use of this website, its materials as well as the services to which you have access through this website are governed by the legislation of the Republic of Moldova. Any possible dispute resulting from or in connection with the use of the website, with the materials presented on it, as well as in connection with the services to which you have access through this website will be resolved amicably or, in the event that this will not be possible, the disputes will be resolved by the competent courts.

termination
These "Terms and Conditions" will remain in effect until they are terminated, in accordance with the provisions inserted in these "Terms and Conditions". We reserve the right to unilaterally terminate or immediately terminate these "Terms and Conditions", as well as to restrict access to the use of the Site, at any time and for any reason, with or without grounds, including, but not limited to repeated copyright infringement. Upon termination of these "Terms and Conditions", the right to use the Site will cease immediately.